Spring Festival travel rush train tickets are officially on sale! You need to pay attention to these six points.
On December 30th, 2021, the first day train tickets in Spring Festival travel rush were officially put on sale.
The railway Spring Festival travel rush time in 2021 will be from January 28th to March 8th, with a total of 40 days. The national railways are expected to send 407 million passengers, with an average of 10.18 million passengers per day. According to the arrangement that train tickets are sold 30 days in advance, on December 30, 2020, the railway department began to sell train tickets for Spring Festival travel rush in 2021.
The reporter from The Paper sorted out the six major points of attention of the railway Spring Festival travel rush in 2021:
First, on January 13th, grab the train ticket for New Year’s Eve.
From January 13, 2021, train tickets for the 7-day long holiday of the Spring Festival in 2021 can be purchased.

Among them, on the way, on January 6, 2021, the train ticket for February 4 (Lunar New Year) was robbed, on January 12, the train ticket for February 10 (Twenty-ninth of the twelfth lunar month) was robbed, and on January 13, the train ticket for February 11 (New Year’s Eve) was robbed.
On the return journey, on January 19, 2021, the train ticket on February 17 (the sixth day of the first month) was robbed; On January 28th, the train ticket for February 26th (Lantern Festival) was robbed.
Passengers can book tickets online (including 12306 website, 12306 mobile phone client and 95105105 telephone booking, with a pre-sale period of 30 days) and offline (including station window, automatic ticket vending machine and train ticket sales outlets, with a pre-sale period of 28 days).
Second, the 12306 website will sell tickets at 5 o’clock every day in advance.
In terms of ticketing time, the ticketing service time of Railway 12306 website is extended, from 6: 00 to 23:30 every day, and advanced to 5: 00 to 23:30 every day.
In the aspect of changing the ticket, synchronize the 12306 website and the offline window change rules, and online can also change other train tickets before 24 o’clock on the day of boarding.
In terms of refund, the online refund business processing time is optimized to 24 hours a day, and the refund deadline is adjusted from 25 minutes before driving to before driving at the bus stop; Passengers who have purchased tickets in cash and obtained reimbursement vouchers can first go through the refund procedures on the 12306 website and collect the refund money at any station of the national railway within 180 days; The self-service ticketing equipment at the station has added a refund function to meet the refund requirements of passengers who use electronic payment methods and have not exchanged paper reimbursement vouchers, providing 24-hour all-weather service.
In terms of purchasing tickets for the elderly, we insist on the manual service guidance of window ticketing and self-service ticket purchasing, and all manual windows support cash ticket purchasing to ensure the ticket purchasing service for the elderly. The 12306 system automatically identifies elderly passengers over 60 years old and gives priority to the lower berth.
Third, the scope and scope of fare concessions have expanded.
According to the railway department, in 2021, Spring Festival travel rush Railway will further expand the scope and increase the range of fare concessions on the basis of summarizing the practice of fare concessions in Spring Festival travel rush in previous years.
Specifically, the preferential scope will be extended from temporary passenger trains, "reverse" trains with unpopular routes or directions to "forward" trains with some planned passenger trains and popular routes or directions. During Spring Festival travel rush, a total of 241 trains will be covered, including 131 before the festival and 110 after the festival; Ordinary-speed passenger trains are extended from the original minimum discount of 5.5% for each seat to the minimum discount of 2% for hard seats and 50% for soft and hard sleepers, and EMU trains are extended from the original maximum discount of 20% to the minimum discount of 5.5%.
Fourth, the supply of transportation capacity increased by 4.5% year-on-year
In 2021, about 5,000 pairs of passenger trains are scheduled in the Spring Festival travel rush Railway Arrangement Map, with a year-on-year increase of 4.5%.
Among them, in Beijing, 99 pairs of passenger trains were added before the festival and 97.5 pairs after the festival; In Shanghai, 138 pairs of passenger trains were added before the festival and 152 pairs after the festival. In Guangzhou, 202 pairs of passenger trains were added before the festival and 229 pairs after the festival.
At the same time, 219.5 pairs of night EMU trains were arranged, an increase of 62 pairs year-on-year, covering lines with concentrated passenger flow such as Beijing-Shanghai, Jingha, Shanghai-Kunming and Xicheng. And maintain the scale of ordinary passenger trains, increase the capacity of ordinary speed in key directions, and continue to run 81 pairs of public welfare "slow trains" to meet the diversified travel needs of passengers.
At present, Fuxing EMUs with a speed of 160 km/h to 350 km/h have been successfully developed and put into full use. The number of railway EMUs in China will reach 3,800 standard groups, and the proportion of passengers sent by EMUs will reach more than 65%.
5. quiet car has been launched.
It is worth noting that, from December 24th, 2020, the railway department will pilot the "quiet car" service on some trains of Beijing-Shanghai high-speed railway and Chengdu-Chongqing high-speed railway.
When purchasing tickets for designated trains of Beijing-Shanghai high-speed rail and Chengdu-Chongqing high-speed rail through the railway 12306 website, mobile phone App, ticket vending machines and other channels, passengers can voluntarily choose to purchase tickets for "quiet car" according to the system prompt if they need to provide "quiet car" service, and the "quiet car" is located in the No.3 carriage (second-class car).
Passengers are required to comply with the "silence" agreement when taking the "quiet car": 1. Please keep quiet in the "quiet car". 2. Please wear headphones or turn off the audio playback function when using various electronic devices. 3. Please turn the phone to mute or vibrate. 4. Please leave "quiet car" when you answer the phone or talk to each other. 5. Please take good care of your children and avoid noise.
The specific trains are: Beijing-Shanghai high-speed railway: G1, G2, G3, G4, G5, G6, G9, G12, G13, G16, G17 and G22; Chengdu-Chongqing high-speed railway: G8601, G8606, G8609, G8616, G8619, G8626, G8627, G8632, G8635 times.
Six, the introduction of railway tickets, time tickets.
In addition to the "quiet car" service, since December 24th, 2020, the railway department has also tried to launch the products of time tickets and time tickets in Chengdu-Chongqing high-speed railway and Beijing-Shanghai high-speed railway.



According to reports, this is a new ticket system product launched by the railway department. The holder can take the specified number of trains to the station and other seats when purchasing the product within the specified validity period. Passengers can purchase the above products through the 12306 website and the "Railway 12306" mobile App.
It should be noted that at most, the same passenger can only buy two same metered tickets or fixed tickets at the same time, but he can also buy multiple metered tickets or fixed tickets at different times. Tickets cannot be transferred or shared, and are only used by the passengers themselves.
Passengers are only allowed to use at the designated departure station at the time of purchase, make an appointment or take the seats designated at the time of purchase, and are not allowed to get on or off at the midway station or cross the station. In addition, the same passenger can only activate one product with the same destination, but multiple products with different destinations can be activated.
In terms of using the bus, passengers can enter the station by making a seat reservation or directly brushing the original valid ID card. Seats are reserved through the 12306 website, the "Railway 12306" mobile APP and the ticket vending machine. After reserving a seat, the passenger will enter the station to check in with the original valid ID card.
Among them, up to 4 seats to be used can be reserved for the counting ticket; Time tickets can reserve up to 10 seats to be used. For products that have not been enabled to ride, seats can only be reserved within 30 days after purchase. When the itinerary changes, the reserved seats should be cancelled before driving, and no charge will be charged; If the reservation is not cancelled, it will be regarded as a ride. If the number of cancellations of reserved seats exceeds 5 times within 48 hours before the start of the metered ticket, the number of reserved seats to be used will be adjusted to 1. If the number of cancellations of reserved seats exceeds 5 times within 48 hours before the time ticket is driven, or if the number of times of not taking the bus after reserved seats exceeds 5 times, the number of reserved seats to be used can be adjusted to 1.
Direct card-swiping means that passengers can get the designated seats of the products at the ticket gate or manual ticket gate when they check in the train with the original valid identity documents when they buy the products.
In addition, according to the regulations, if the product is not enabled by bus, the purchaser can apply for a refund through the original purchase channel. If the product is not enabled by bus within 30 days after purchase, the system will automatically refund it in full.
(This article is from The Paper, please download the "The Paper" APP for more original information)